Frequently Asked Questions

Here are some of the most frequently asked questions. For more help, reach out to us and we'll get back to you as soon as possible.

ASR Pay Support

ASR Pay is a secure and reliable payment gateway service that helps businesses accept online payments via cards, UPI, net banking, and more.

We provide developer-friendly APIs, SDKs, and detailed documentation for PHP, Laravel, Node.js, and other frameworks. Contact our support team to get started.

ASR Pay supports credit/debit cards, UPI, net banking, wallets, and other digital payment methods.

Yes, ASR Pay uses industry-standard security measures including SSL encryption, secure hashing algorithms, and PCI DSS compliance to keep your data safe.

We offer competitive transaction-based pricing with no setup fees. Please contact our sales team for a customized pricing plan.

Payouts are typically settled within T+1 to T+2 working days, depending on the transaction type and your bank.

You can reach us via email at support@s2payments.in or call us during business hours. We’re happy to assist you.

Yes, ASR Pay supports recurring payments through subscription billing APIs for businesses offering memberships or installment plans.

Yes, international payments can be enabled on request. Please contact our onboarding team for KYC and compliance procedures.

You need to submit business PAN, GST certificate, cancelled cheque, and KYC documents for verification and onboarding.

We’re currently working on a mobile app for merchants to manage payments, settlements, and reports on the go. Stay tuned for updates!

Yes, merchants can access detailed reports and download daily, weekly, or monthly transaction summaries from the ASR Pay dashboard.

In most cases, the amount is auto-refunded by the bank within 5–7 working days. If the issue persists, contact our support team with the transaction reference.

Yes, our hosted checkout page allows you to add your business logo and theme colors to maintain brand consistency.

Absolutely! Our technical team is available to help you with step-by-step integration, testing, and deployment of the ASR Pay gateway on your platform.